The met office have issued an Amber weather warning for wind in Ayrshire from 6PM Sunday 21st - 6AM Monday 22nd.
As a result of adverse weather conditions there are a number of Scottish Power outages throughout Ayrshire. Currently postcode areas KA1, KA2, KA3 and KA17 are experiencing power outages.
From Friday the 22nd of December 2023 – Tuesday the 2nd of January 2024 our office will be closed. During this time, we are monitoring the service remotely. If you require assistance, please either email firstname.lastname@example.org Or Leave us a voicemail on 0800 012 4298 with your name, address, a contact telephone number, and the ... Read More »
Scottish Power Outage - Ayr & surrounding areas
We've been notified there is a powercut in Ayr and the surrounding areas. For further details please visit the Scottish power website. Services are transmitting to these areas however, customers in the affected areas will have no internet service due to this power outage.
Service Outage - KA4, KA5, & KA6 Postcode Area
Service outage effecting some customers in the KA4, KA5 & KA6 postcode area, it is currently being investigated. Further updates to follow.
Overdue and late payments We understand that payment issues can arise, and some customers may be in a position where they are struggling to pay their bills. However, it is vital that you contact us to discuss any overdue or late payments as soon as possible to avoid unnecessary fees. We remind customers that the contract with Speednet is a 30 ... Read More »
Did you know that where you put your wifi router in your home can affect the quality of your internet service? Wifi Router - Do's and Don'tsDon't place the router next to thick walls store them in cupboards or drawers place them behind other household items or ornaments place them next to windows (if your router is right next to a window it ... Read More »
This morning we have received reports from some customers advising that they are experiencing an intermittent internet connection. Some customers have advised that they can connect to the internet however there is either no service or the service is slow. Our engineers are currently investigating this. If you are experiencing a similar issues ... Read More »