Red Weather Warning

Weather warning update: Met office have issued a Red weather warning to affect the UK on Friday and Saturday, bringing with it very strong winds. Due to this you may experience power cuts caused by Storm Éowyn which may affect service, along with travel and mobile coverage.  We will continue to monitor the service, keeping up to date with any ... Read More »

23rd Jan 2025
Merry Christmas and a Happy New Year for 2025

From Monday the 23rd of December 2024 –Thursday the 2nd of January 2025 our office will be closed. During this time, we are monitoring the service remotely.      If you require assistance, please either email reports@speednetscotland.net    Or   Leave us a voicemail on 0800 012 4298 with your name, address, a contact telephone ... Read More »

12th Dec 2024
Our customer accounts email address is a non reply mailbox

We have had a number of customers emailing our customer accounts email address, this is a non reply mailbox.

You will receive an automated message to advise this a non reply email address and to email reports@speednetscotland.net 

Our reports mailbox is monitored out of hours, 7 days a week.

19th Nov 2024
Unplanned Maintenance Work

Our engineers are completing some unplanned maintenance work on area of our network this week. This will involve system reboots.
We apologise for no advance notice, however this work was unplanned.

9th Oct 2024
Planned Maintenance Reminder

Maintenance work will be completed on Wednesday 28th February 2024 between 09:00 – 14:00 An mass email was sent to customer on Friday 1st March 2024     What work is being carried out – During severe storms in December 2023 a pole on one of our masts was damaged. Our engineers completed a full repair in December last year, however we are ... Read More »

4th Mar 2024
Amber weather warning of wind & Scottish Power outages across Ayrshire

The met office have issued an Amber weather warning for wind in Ayrshire from 6PM Sunday 21st - 6AM Monday 22nd. 

As a result of adverse weather conditions there are a number of Scottish Power outages throughout Ayrshire. Currently postcode areas KA1, KA2, KA3 and KA17 are experiencing power outages.  


21st Jan 2024
Merry Christmas and a Happy New year for 2024

 From Friday the 22nd of December 2023 – Tuesday the 2nd of January 2024 our office will be closed. During this time, we are monitoring the service remotely.   If you require assistance, please either email reports@speednetscotland.net Or Leave us a voicemail on 0800 012 4298 with your name, address, a contact telephone number, and the ... Read More »

20th Dec 2023
Scottish Power Outage - Ayr & surrounding areas

Scottish Power Outage - Ayr & surrounding areas 

We've been notified there is a powercut in Ayr and the surrounding areas. For further details please visit the Scottish power website. Services are transmitting to these areas however, customers in the affected areas will have no internet service due to this power outage.

2nd Aug 2023
Service Outage - KA4, KA5, & KA6 Postcode Area - 12/07/2023

Service Outage - KA4, KA5, & KA6 Postcode Area

Service outage effecting some customers in the KA4, KA5 & KA6 postcode area, it is currently being investigated. Further updates to follow.

12th Jul 2023
Emergency line tests KA7 Postcode Area

There will be emergency line tests on the network in the KA7 postcode area this morning. Some customers may experience a slower connection while this is completed. Our engineers will complete these checks as quickly as possible. 

29th May 2023