Issues with video streaming apps

We have had reports of some customers experiencing issues with Amazon and BBC iplayer, we are currently investigating this with our supplier.

27th Mar 2023
Overdue and late payments

Overdue and late payments We understand that payment issues can arise, and some customers may be in a position where they are struggling to pay their bills. However, it is vital that you contact us to discuss any overdue or late payments as soon as possible to avoid unnecessary fees. We remind customers that the contract with Speednet is a 30 ... Davamını oxu »

31st Jan 2023
Speednet - Tips for improving your internal WiFi connection

Did you know that where you put your wifi router in your home can affect the quality of your internet service? Wifi Router - Do's and Don'tsDon't place the router next to thick walls store them in cupboards or drawers place them behind other household items or ornaments place them next to windows (if your router is right next to a window it ... Davamını oxu »

24th Jan 2023
Reporting intermittent internet connection

This morning we have received reports from some customers advising that they are experiencing an intermittent internet connection. Some customers have advised that they can connect to the internet however there is either no service or the service is slow. Our engineers are currently investigating this. If you are experiencing a similar issues ... Davamını oxu »

13th Jan 2023