Update: 25/01/2024 - 09:50 We are aware that some customers are experiencing connection issues that have been caused by Storm Eowyn. We monitored the network closely through the storm and have dispatch engineers to attend our main masts today to assess impact and complete emergency repairs were possible. Our priority is restoring connections as ... Read More »
Weather warning update: Met office have issued a Red weather warning to affect the UK on Friday and Saturday, bringing with it very strong winds. Due to this you may experience power cuts caused by Storm Éowyn which may affect service, along with travel and mobile coverage. We will continue to monitor the service, keeping up to date with any ... Read More »
From Monday the 23rd of December 2024 –Thursday the 2nd of January 2025 our office will be closed. During this time, we are monitoring the service remotely. If you require assistance, please either email reports@speednetscotland.net Or Leave us a voicemail on 0800 012 4298 with your name, address, a contact telephone ... Read More »
Our engineers are completing some unplanned maintenance work on area of our network this week. This will involve system reboots.
We apologise for no advance notice, however this work was unplanned.
Maintenance work will be completed on Wednesday 28th February 2024 between 09:00 – 14:00 An mass email was sent to customer on Friday 1st March 2024 What work is being carried out – During severe storms in December 2023 a pole on one of our masts was damaged. Our engineers completed a full repair in December last year, however we are ... Read More »
The met office have issued an Amber weather warning for wind in Ayrshire from 6PM Sunday 21st - 6AM Monday 22nd.
As a result of adverse weather conditions there are a number of Scottish Power outages throughout Ayrshire. Currently postcode areas KA1, KA2, KA3 and KA17 are experiencing power outages.
From Friday the 22nd of December 2023 – Tuesday the 2nd of January 2024 our office will be closed. During this time, we are monitoring the service remotely. If you require assistance, please either email reports@speednetscotland.net Or Leave us a voicemail on 0800 012 4298 with your name, address, a contact telephone number, and the ... Read More »
Scottish Power Outage - Ayr & surrounding areas
We've been notified there is a powercut in Ayr and the surrounding areas. For further details please visit the Scottish power website. Services are transmitting to these areas however, customers in the affected areas will have no internet service due to this power outage.
Service Outage - KA4, KA5, & KA6 Postcode Area
Service outage effecting some customers in the KA4, KA5 & KA6 postcode area, it is currently being investigated. Further updates to follow.