Scottish Power Outage - Ayr & surrounding areas
We've been notified there is a powercut in Ayr and the surrounding areas. For further details please visit the Scottish power website. Services are transmitting to these areas however, customers in the affected areas will have no internet service due to this power outage.
Service Outage - KA4, KA5, & KA6 Postcode Area
Service outage effecting some customers in the KA4, KA5 & KA6 postcode area, it is currently being investigated. Further updates to follow.
Overdue and late payments We understand that payment issues can arise, and some customers may be in a position where they are struggling to pay their bills. However, it is vital that you contact us to discuss any overdue or late payments as soon as possible to avoid unnecessary fees. We remind customers that the contract with Speednet is a 30 ... Read More »
Did you know that where you put your wifi router in your home can affect the quality of your internet service? Wifi Router - Do's and Don'tsDon't place the router next to thick walls store them in cupboards or drawers place them behind other household items or ornaments place them next to windows (if your router is right next to a window it ... Read More »
This morning we have received reports from some customers advising that they are experiencing an intermittent internet connection. Some customers have advised that they can connect to the internet however there is either no service or the service is slow. Our engineers are currently investigating this. If you are experiencing a similar issues ... Read More »
There is currently a service outage impacting some of our customers. This issue is at one of the main fibre connections. We are therefore liasing directly with our suppliers and will provide an update from Openreach when we can.14:30 We are still awaiting a full update from Openreach and are currently chasing this with our supplier. Openreach are ... Read More »
10/12/2022 Our service is transmitting to Craig Tara, however we have identified a number of small power outages throughout the week and believe that this is due to work being carried out at the park. We are continuing to monitor the connection and service.13/12/2022 - We are again seeing small outages on the park. Please note that this is not a ... Read More »