Overdue and late payments We understand that payment issues can arise, and some customers may be in a position where they are struggling to pay their bills. However, it is vital that you contact us to discuss any overdue or late payments as soon as possible to avoid unnecessary fees. We remind customers that the contract with Speednet is a 30 ... Több... »
Did you know that where you put your wifi router in your home can affect the quality of your internet service? Wifi Router - Do's and Don'tsDon't place the router next to thick walls store them in cupboards or drawers place them behind other household items or ornaments place them next to windows (if your router is right next to a window it ... Több... »
This morning we have received reports from some customers advising that they are experiencing an intermittent internet connection. Some customers have advised that they can connect to the internet however there is either no service or the service is slow. Our engineers are currently investigating this. If you are experiencing a similar issues ... Több... »
There is currently a service outage impacting some of our customers. This issue is at one of the main fibre connections. We are therefore liasing directly with our suppliers and will provide an update from Openreach when we can.14:30 We are still awaiting a full update from Openreach and are currently chasing this with our supplier. Openreach are ... Több... »
10/12/2022 Our service is transmitting to Craig Tara, however we have identified a number of small power outages throughout the week and believe that this is due to work being carried out at the park. We are continuing to monitor the connection and service.13/12/2022 - We are again seeing small outages on the park. Please note that this is not a ... Több... »
From 13/12/2022 we will be completing a manual inspection on all of our UPS systems and generators. UPS systems and generators are in place to support the network in the event of a power outage at our main masts. Our engineers will be attending these sites from Tuesday to Friday this week to check that each system is fully operational. The ... Több... »
Our offices will be closed from 23rd December 2022 – 3rd January 2023. During this time we are monitoring the service remotely. If you require assistance, please either email reports@speednetscotland.net or leave a voicemail with your name, address, a contact telephone number and the reason for your call. We will respond as soon as possible. ... Több... »