How to complete a speed test

PLEASE NOTE: You cannot complete an accurate speed test on a device connected to your WiFi router. Results will only show the speed being recevied at that device and will not take into consideration any WiFi interference, other devices or WiFi channel related issues.


To check what speed, you are receiving at the property please disconnect the cable that plugs into the blue internet port at the back of your router and connect this directly into a laptop or PC.

•Using your PC or Laptop conduct a speed test from these sites:

 
 
www.fast.com 

By carrying out speed tests this way it will show the true speed being received to the property from the external device and is the only way we can accept speed tests.

  • Email, SSL
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

The WiFi signal is slower in certain areas of my property

Some customers may experience internal issues effecting the speed of their internet within the...